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TrusTECH-CRIC Pilot Project Explores the Uptake of Innovative Services within the NHS

TrusTECH and the Centre for Research on Innovation and Competition (CRIC), at the University of Manchester, are
collaborating on a pilot project to assess the impact of healthcare service innovation, and the factors that influence service development and diffusion within the NHS.

Fundamental Role for Service Innovation

The fundamental role of service innovation within the healthcare setting has become increasingly apparent.
Trus
TECH
led the way in the NHS innovation hub network, being the first hub to promote and support service innovation in the NHS, through its Service Innovation Scheme and bursary for NHS Trusts in the North West.

The Service Innovation Scheme currently promotes more than 30 services developed in the North West NHS that
are available for other Trusts to adopt. Click here to view the services currently available through the Service Innovation Scheme.

“This pilot with CRIC will explore the driving forces behind, and barriers to, innovative service adoption, with a view to developing the foundations required to encourage best practice in service innovation for the future,” – Emma Malpeli (TrusTECH Service Innovation Manager).

Project Aims and Objectives

  • To assess the drivers of and barriers to service innovation in the regional context, using a sample of service innovations from the TrusTECH Service Innovation Scheme
  • To understand the implications of the pilot study outcomes for best practice in service innovationEncouraging Best Practice for the Future

CRIC is part of the Manchester Institute of Innovation Research (MIoIR; based at Manchester Business School, Manchester University) and is a world-leading institution engaged in the study of innovation, with particular strength in service innovation.

For further information, or to receive the quarterly Service Innovation Bulletin, contact Emma Malpeli, TrusTECH Service Innovation Manager ( T: 0161 276 5970).